Questions to Ask the Dealer

Before you sign a contract, use these questions as prompts to identify the EV features that matter most to you. They'll help you get clear, confident answers to the key things you should know before purchasing your new electric vehicle. Tap a category to explore it.

Questions to Ask the Dealer

  1. 1

    What is the usable battery capacity (kWh)?

    Why ask: Usable capacity — not the gross figure some makers quote — determines real range and your charging costs.

  2. 2

    What is the battery warranty (years + km + degradation threshold)?

    Why ask: Most brands cover 8 years / 160,000 km to ~70% capacity; confirms long-term battery health protection.

  3. 3

    What real-world range should I expect in Australian conditions (highway, summer, winter)?

    Why ask: WLTP figures overstate range; real AU highway and extreme-temperature range is often 15–30% lower.

  4. 4

    Does the battery have active thermal management (liquid cooling)?

    Why ask: Liquid cooling protects battery life and enables faster, safer DC charging in Aussie summers.

  5. 5

    What is the build date and compliance date of the vehicle?

    Why ask: A car sitting in stock may be a previous build year, which affects resale value and feature currency.